Privacy policy
Last updated: June 3, 2026
ICOBALL operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). ICOBALL is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we use the term "personal information," we refer to information that identifies, relates to, describes, or can reasonably be associated with you.
Depending on how you interact with our Services, we may collect:
Contact Information
-
Name
-
Email address
-
Phone number
-
Billing address
-
Shipping address
Payment Information
-
Payment method details
-
Transaction records
-
Payment confirmations
Payment information is processed securely through our payment providers. ICOBALL does not store full payment card information.
Account Information
-
Username
-
Password
-
Preferences and settings
Transaction Information
-
Products viewed
-
Cart activity
-
Orders placed
-
Returns and exchanges
Communications
Information you provide when contacting customer support.
Device Information
-
IP address
-
Browser type
-
Device information
-
Operating system
-
Network information
Usage Information
Information regarding how you interact with our website and Services.
How We Collect Information
We collect personal information:
-
Directly from you when you place an order or contact us
-
Automatically through cookies and similar technologies
-
From Shopify and service providers supporting our operations
-
From advertising and analytics partners
How We Use Your Information
We may use your information to:
Fulfill Orders
-
Process payments
-
Deliver products
-
Manage returns and refunds
-
Provide customer support
Improve Our Services
-
Personalize your shopping experience
-
Analyze website performance
-
Improve products and services
Marketing
-
Send promotional emails
-
Display relevant advertisements
-
Inform you about new products and offers
You may unsubscribe from marketing communications at any time.
Security & Fraud Prevention
-
Detect fraud
-
Protect customer accounts
-
Maintain website security
Legal Compliance
-
Comply with legal obligations
-
Resolve disputes
-
Enforce our policies
Sharing Personal Information
We may share personal information with:
Shopify
Our ecommerce platform provider.
Service Providers
Including:
-
Payment processors
-
Shipping providers
-
Analytics providers
-
Customer support tools
Advertising Partners
To help us deliver relevant advertisements and marketing campaigns.
Legal Authorities
When required by law or necessary to protect our rights.
Relationship with Shopify
Our store is hosted on Shopify.
Information submitted through our Services may be processed by Shopify and its partners in accordance with Shopify's privacy practices.
To learn more, please visit:
Cookies
We use cookies and similar technologies to:
-
Operate our website
-
Improve user experience
-
Analyze website traffic
-
Provide personalized advertising
You may manage cookie preferences through your browser settings.
Children's Privacy
Our Services are not intended for children.
We do not knowingly collect personal information from individuals under the age of 16.
If you believe a child has provided personal information, please contact us and we will take appropriate action.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
-
Provide our Services
-
Fulfill legal obligations
-
Resolve disputes
-
Enforce agreements
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
-
Access your information
-
Correct inaccurate information
-
Request deletion of information
-
Request data portability
-
Object to certain processing activities
To exercise these rights, please contact us.
International Data Transfers
Your information may be transferred, processed, and stored in countries outside your country of residence.
When required, we implement appropriate safeguards to protect transferred personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the updated revision date.
Contact Us
If you have any questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact us:
Email: support@icoball.com
Website: icoball.com
We will respond to privacy-related requests as promptly as possible.